WhatsApp platform
An AI agent that knows your business, not the internet's
A general chatbot answers confidently and wrongly. WAVE agents answer from a knowledge base you supply — your site, your menu, your policy documents — and pass the conversation to a person when they are out of their depth.
Preview before you deploy
An agent can be tested against real questions before it ever talks to a customer, and paused instantly if it starts behaving in a way you did not intend. Deploy and pause are single actions, not a redeploy.
- Describe the agent's job in plain language
- Preview answers privately before going live
- Deploy and pause without downtime
- Grounded in your uploaded knowledge, not general web text
Handover is a feature, not a failure
The measure of a good support agent is knowing what it cannot answer. Conversations it should not handle land in the shared inbox with the full exchange attached, so the human picks up mid-thread instead of starting over.
What to expect honestly
An AI agent is very good at the questions you get fifty times a day, and unreliable at the unusual ones. The correct setup is to let it own the repetitive tier and route everything else to a person — not to aim for zero human involvement.
Common questions
- What does it train on?
- Content you provide — website pages, documents, menus, policies. It is not trained on your customer conversations without you saying so.
- Which plan includes AI agents?
- AI auto-replies start on Growth; full AI agents with the knowledge base are on Pro.
- Can it speak Hindi or Odia?
- It answers in the language the customer writes in, including transliterated Hinglish. Test it with real messages from your own customers before going live — that is what preview is for.
Built for
E-commerce & D2C
Order confirmations, abandoned-cart follow-ups, COD confirmation and returns handled on WhatsApp, where Indian shoppers actually reply.
Clinics & healthcare
Appointment reminders, rescheduling, prescription follow-ups and front-desk questions handled on WhatsApp, with a human always one step away.
Real estate
Respond to every property enquiry in seconds, keep the pipeline accurate without data entry, and stop leads dying between site visits.
Education & coaching
Admission enquiries answered instantly, batch reminders, fee follow-ups and parent updates — on the channel parents already use.
More of the platform
A CRM that fills itself from WhatsApp
A CRM that lives inside WhatsApp: contacts, stages, notes and owners, updated from the conversation itself rather than typed in afterwards.
One WhatsApp number your whole team can answer
Stop passing one phone around. A shared inbox for WhatsApp with assignment, internal notes and full history on one business number.
The messages you send every day, sent for you
Automate the WhatsApp messages your business sends every day: order alerts, confirmations, reminders and multi-step follow-up sequences.
Broadcasts you can actually measure
Send WhatsApp campaigns to segments of your contact list, schedule them, and see what was delivered, read and replied to.
Put this on your own number today.
Connect a number in about two minutes on the free plan. No card, no setup fee.