WhatsApp platform
The catalogue, the cart and the payment — all in the chat
Sending a customer to a website to complete a purchase they were ready to make in the conversation loses a share of them at every step. Keeping the whole thing in WhatsApp removes the steps.
Catalogue to order, without leaving the thread
Products with prices and images, a cart per customer, coupons, and an order that you can move through its statuses — all addressed from the same conversation the customer started in.
- Product catalogue with images and pricing
- Per-customer carts
- Coupon codes with their own lifecycle
- Order status you update as it moves
Payment confirmation is automatic
A payment callback endpoint receives confirmation from the gateway, so an order is marked paid by the gateway rather than by someone checking a bank app and updating a spreadsheet.
Good fit, poor fit
This works well for a catalogue in the tens or low hundreds of items sold conversationally — boutiques, bakeries, clinics, made-to-order goods. It is not a replacement for a full e-commerce platform if you need faceted search, complex shipping rules or a thousand SKUs.
Common questions
- Which payment methods are supported?
- Payments run through a gateway on the Kriyava account, which covers UPI, cards and netbanking for Indian customers.
- Do I need a separate online store?
- No, but you can keep one. WAVE is the conversational sales channel; many businesses run both.
Built for
More of the platform
A CRM that fills itself from WhatsApp
A CRM that lives inside WhatsApp: contacts, stages, notes and owners, updated from the conversation itself rather than typed in afterwards.
One WhatsApp number your whole team can answer
Stop passing one phone around. A shared inbox for WhatsApp with assignment, internal notes and full history on one business number.
The messages you send every day, sent for you
Automate the WhatsApp messages your business sends every day: order alerts, confirmations, reminders and multi-step follow-up sequences.
An AI agent that knows your business, not the internet's
Deploy an AI agent on WhatsApp that answers from your website, menu and documents, and hands over to a human when it should.
Put this on your own number today.
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