E-commerce & D2C
WhatsApp for e-commerce brands
Indian shoppers open WhatsApp and ignore email. That single fact changes which messages are worth automating — and cash-on-delivery confirmation alone usually pays for the tooling.
Workflows worth automating first
Ordered by how quickly they pay for themselves, not by how impressive they look in a demo.
COD confirmation before dispatch
An unconfirmed cash-on-delivery order is a return waiting to happen. A confirmation message before dispatch, with the reply captured against the order, cuts the ones that were never real.
Abandoned cart, but conversational
A drip sequence that nudges once, then once more, and stops the moment the customer replies or buys — rather than the six-email sequence they never opened.
Order status without a support ticket
"Where is my order" is the single most common message any store gets. An AI agent grounded in your order data answers it instantly and stops it reaching a human at all.
Sell the repeat purchase in the chat
The catalogue and payment flow means a returning customer can reorder inside the same thread, without a login or a checkout page.
The features behind these
The messages you send every day, sent for you
Automate the WhatsApp messages your business sends every day: order alerts, confirmations, reminders and multi-step follow-up sequences.
Broadcasts you can actually measure
Send WhatsApp campaigns to segments of your contact list, schedule them, and see what was delivered, read and replied to.
The catalogue, the cart and the payment — all in the chat
A product catalogue, cart, coupons and order tracking that live inside the WhatsApp conversation, with payment links that close the sale in the chat.
An AI agent that knows your business, not the internet's
Deploy an AI agent on WhatsApp that answers from your website, menu and documents, and hands over to a human when it should.
Also in WAVE
Start with one workflow. Add the rest when it is earning.
Connect a number in about two minutes on the free plan. No card, no setup fee.