Comparison
WAVE vs Wati
You are almost certainly comparing these because you want a WhatsApp Business API platform and are trying to work out what you are actually buying. Here is what WAVE does, plainly, and the questions that decide it either way.
Wati is an established WhatsApp Business API platform with a large Indian customer base. We are not going to publish a feature table claiming what it does or does not do — that would be out of date within weeks and it is not our place to describe someone else's product. Check their current pricing and feature list on their own site.
What WAVE does
Claims on this page are about WAVE only, and every capability below is something you can turn on in an account today.
Two engines, and we tell you the trade-off
WAVE runs on either the official Meta Cloud API or a QR-link engine that connects the way WhatsApp Web does. The QR route is free and live in two minutes; it is also unofficial, against WhatsApp's terms, and carries a real ban risk. We say that on the pricing page rather than after you have committed.
The whole stack in one product
Shared inbox, contacts and CRM, AI agents with a knowledge base, flows, drip sequences, broadcasts, catalogue, payments and white-label sub-accounts are one system rather than an integration list.
Pricing published in rupees
₹0 to start, ₹1,999/month, ₹4,999/month, then custom. No setup fee and no annual lock-in.
Questions to ask both vendors
These are the ones that decide the answer after month three, when the feature list has stopped mattering and the pricing model has started.
- 01Is the price per user, per contact, or per conversation — and what happens in a busy month?
- 02Is there a setup fee, a minimum contract, or an annual commitment?
- 03Who owns the WhatsApp Business Account — you, or the vendor?
- 04Can you export contacts and conversation history, and at what cost?
- 05How many team seats are included before the price steps up?
- 06Is the AI answering from your documents, or from a general model?
- 07What happens to your automations if you leave?
Look at the actual features
A CRM that fills itself from WhatsApp
A CRM that lives inside WhatsApp: contacts, stages, notes and owners, updated from the conversation itself rather than typed in afterwards.
One WhatsApp number your whole team can answer
Stop passing one phone around. A shared inbox for WhatsApp with assignment, internal notes and full history on one business number.
The messages you send every day, sent for you
Automate the WhatsApp messages your business sends every day: order alerts, confirmations, reminders and multi-step follow-up sequences.
An AI agent that knows your business, not the internet's
Deploy an AI agent on WhatsApp that answers from your website, menu and documents, and hands over to a human when it should.
Try WAVE free before you decide.
Connect a number in about two minutes on the free plan. No card, no setup fee.