Comparison
WAVE vs Interakt
The right answer here depends less on features than on how you sell. A catalogue-driven store, a clinic taking bookings and an agency running twenty client numbers want genuinely different things.
Interakt is an established WhatsApp commerce platform in India. This page makes no claims about its current features or pricing — check their site, which is the only accurate source for that. What follows is what to compare, whichever way you go.
What WAVE does
Claims on this page are about WAVE only, and every capability below is something you can turn on in an account today.
Conversational commerce is built in
Catalogue, carts, coupons, orders and payment confirmation live inside the conversation, so a customer who is ready to buy does not get sent somewhere else to do it.
AI that hands over
Agents answer from your own documents and route anything they should not handle into the shared inbox with the full thread attached.
No lock-in mechanics
Monthly pricing, contacts you can export, an HTTP API and webhooks. If WAVE stops being the right tool, leaving is a decision rather than a project.
Questions to ask both vendors
These are the ones that decide the answer after month three, when the feature list has stopped mattering and the pricing model has started.
- 01Does the catalogue and payment flow stay inside WhatsApp, or redirect to a web checkout?
- 02How does pricing scale with contacts rather than with revenue?
- 03Can the AI be grounded in your own documents?
- 04How many seats before the plan changes?
- 05Is there an API for triggering messages from your own systems?
- 06What is the actual response time on support, on your plan?
Look at the actual features
A CRM that fills itself from WhatsApp
A CRM that lives inside WhatsApp: contacts, stages, notes and owners, updated from the conversation itself rather than typed in afterwards.
One WhatsApp number your whole team can answer
Stop passing one phone around. A shared inbox for WhatsApp with assignment, internal notes and full history on one business number.
The messages you send every day, sent for you
Automate the WhatsApp messages your business sends every day: order alerts, confirmations, reminders and multi-step follow-up sequences.
An AI agent that knows your business, not the internet's
Deploy an AI agent on WhatsApp that answers from your website, menu and documents, and hands over to a human when it should.
Try WAVE free before you decide.
Connect a number in about two minutes on the free plan. No card, no setup fee.